Backorders will not be matched and we do not match prices on items that are out of stock, The product must be a new product, not a clearance item and not reduced due to being damaged or out of date, Other coupons and promotional codes may not be used with price matches, The price beat must be completed BEFORE you order the product from us. Please ensure that a returns authorisation number is obtained before attempting to return any items to us. Protection Officer by contacting us via the message centre in your customer There are currently no items in your basket. What is the amino acid profile for X product? This is just so we can keep our customers safe! There are currently no items in your cart. Your refund should be returned to your account within 5 working days and well send you an email to let you know it's on its way! Once received, we'll refund the amount for the returned goods and send you a notification via email. 52 results. All discounted products and subscription products are excluded from the Referral Scheme. had to date, we identified that the current Group legal entity structure does My Protein has a consumer rating of 1.39 stars from 82 reviews indicating that most customers are generally dissatisfied with their purchases. How will I know when my order has been dispatched? Use the tab key or shift plus tab keys to move between the menu items. Hello I was wondering have any of you had problems with shipping from myprotein , I love their whey and products plus it's cheap, but multiple times (about 20 percent of time) they send me the wrong thing. Conversely, Impact Whey Isolate contains greater protein and less fat. 4. If you want to add new payment details then youll need to do this at the checkout stage. By entering the competition entrants will be deemed to have read and understood these Terms and be bound by them. transferred within the THG group to a newly created legal entity as part of an Select the one that you want and discover all the information you need. Benefits. Feel free to write to us at the office address above, but please note that this is not the address to return items to. These could include but not be limited to mackerel, salmon and sardines. Please familiarise yourself with these terms and conditions before you place an order as we reserve the right to reject or cancel any orders which do not comply with these terms even if your credit or debit card has been charged. These Terms shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts. In addition, we will process information about you in accordance with our Privacy Policy. Click on the order you want to view to find out more. Please refer to our Privacy Policy page. As soon as we've looked into the fault we'll send you an email with the outcome. What should I do? Spend & Save! requests regarding your personal data, or if you have any questions or concerns MyProtein is a sports nutrition company with a range of supplements and vitamins to fuel athletes, along with activewear and accessories. We reserve the right, however, to change prices at any time without notice to you (save that any changes will not affect orders in respect of which we have sent you a Dispatch Confirmation). Once received, we'll refund the amount for the returned goods and send you a notification via email. Phone: 0845 094 9889. Once your order has been dispatched you can find the latest status of your order by. We understand how frustrating this can be and want to resolve this as quickly as possible for you. This can take 3-5 working days from the date we receive the return. It's easy to make changes to your details, whether it's your payment information, password or address book. Proceed through the portal and you'll be given the option to choose a carrier to fulfil your return. If you are not satisfied with the way in which we have handled the return, replacement or repair of any item, we apologise. Who is the controller? PAYDAY SALEUP TO 80% OFF | USE CODE: SALE. j. Your refund should be returned to your account within 5 working days and well send you an email to let you know it's on its way! I am the recipient of a Gift Voucher, how do I redeem it? All prices shown on the Website are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. We reserve the right at our absolute discretion not to renew your subscription at any time without giving any reasons for our decision. Our Omega 3 is obtained from sources of oily fish. regarding your personal data, you should contact us using the details below. Answers will be entered upon submission. 3. personal data based on legitimate interests and we have no overriding MARCH KICK-OFF SALE!40% OFF SITEWIDEUSE CODE: SAVE40. You have the right to object to your All products returned to us are checked by our Returns Department. Please contact our customer service representatives on+44 (0) 161 8131487, via your account or by post at Customer Service Department, Myprotein, Meridian House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, UK, CW9 7RA. What should I do? In these Terms Content refers to the photo and/or video, including any sound and accompanying text, posted through your account on social media, accompanying metadata such as time and place of creation, your user name, and links to your social media profile. I have ordered impact whey protein *. By agreeing to these Terms you give your consent to the processing of such personal data by us (including any third party service providers that we engage for such purposes, as referred to below) for the purposes set out in these Terms. be circumstances where we are not able to comply with your request. Belgium (for addresses in Belgium and Ireland). Sign up for exclusive offers, tips & tricks. Account. Myprotein Customer Service DepartmentMeridian House,Gadbrook Park,Gadbrook Way,Rudheath,Northwich,Cheshire,CW9 7RAUnited Kingdom. Use the enter key to expand submenu items. The credit that stands to your Referral Scheme account is not transferable in any way. $34.46 ($1.96 / Ounce) $ . Please double check the email you have entered! You can either carry on shopping or checkout if you've got everything you need. Myprotein Creatine Monohydrate Powder. Your dispatch confirmation email will list the items that have been sent. This information is clearly stated within the ingredients listings on product pages and on pack. PAYDAY SALEUP TO 80% OFF | USE CODE: SALE. . controller are the newly incorporated legal entity: This is due to The Netherlands (for addresses in the Netherlands, Belgium, Denmark, Finland, Germany, Luxembourg, Poland, and Sweden), 7. Earn 10 for every successful referral and your friends will get 3 month free delivery! The Website is provided on an 'as is' and 'as available' basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. Some business units have now been incorporated Therefore if you have paid, or part-paid, for an order using a Myprotein Gift Voucher any refund will be issued in Gift Vouchers to the same value. Formed in 2004, Myprotein has expanded at an incredible rate. attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate. See code. Why am I having problems accessing the checkout? For your information, we are not responsible for such websites or material nor do we review or endorse them. Where you have purchased the goods or services as a consumer (i.e. However, this does not affect your or any other persons rights in relation to personal data as referred to below. Please refine your search. Absolutely, you can select a delivery address at the checkout stage. These rules will be deemed incorporated into each competition except to the extent that any specific instruction in a competition provides otherwise. The Website may only be used for lawful purposes and in a lawful manner. With the volume of fraudulent credit card transactions increasing, we make every effort to ensure all orders are thoroughly checked using the information already supplied. If the code is valid and youre not trying to use more than one code per order then contact our Customer Service team through your account . We will not be liable for any loss or damage caused by a distributed denial-of- service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any website linked to it. Earn $25 today by referring a friend. If you have already received your item, please read our returns policy to find out how to return the item to us. When you shop on this Website, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address, delivery address, credit card or other payment information. If the winner of the a competition is unable to take up a prize for any reason or if the winner cannot be notified after reasonable efforts having been made then we may dispose of the prize as we think fit without any liability to the winner for having done so. What happens if I am not at home to accept my delivery? If you cancel your order and you have already paid for the goods (but they have not yet been dispatched), then you will receive a full refund. a. i. How to Cancel Myprotein Subscription on Android Device: Open your Google Play Store app. f. You have the option to delay your subscription order by a month, provided notice is given at least 5 days before your next billing date. This means that you will be charged duties, tariffs, or taxes at the rate applicable in the clearance country these will be paid on your behalf by the designated carrier. The Promoters decision is final and no correspondence will be entered into. Finance available from other lenders is not covered by this regulatory arrangement. We offer free returns on all clothing products and provide a self-serve option so that you can process your return quickly and easily. What do I do if I have ordered the wrong item? If you've done all that and still can't fix the problem then please contact our Customer Service team who'd be happy to help. If this doesnt answer your question then our Customer Service team is on hand to help. $14.99. We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value. We will not tolerate fraudulent transactions and such transactions will be reported to the relevant authorities. Plus, we ship all items separately, making sure you get what you need as quickly as possible. Once you have selected your products, please refer to the checkout for delivery timescales specific to your shipping address. If an item you ordered was found to be faulty and we replaced it, you have the right to cancel your order in respect of the replacement product within 7 working days starting on the day after you received the replacement item and receive a refund. The credit is not redeemable for cash. Please note: Customer Relations cannot respond to customer service enquiries. Vegetarian. Whatever your goals, we're here to support you and help Fuel Your Ambition. Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. internal re-organisation. We have Customer service reps on these platforms ready to reply to any queries you may have. World's No.1 Online Sports Nutrition Brand. Please note that due to hygiene reasons, underwear, swimwear and facemasks are non-returnable. Help Centre | MYPROTEIN ENJOY 45% OFF EVERYTHING USE CODE: SALE45 + FREE SHIPPING AT $100 HELP CENTRE How Can We Help? We'll send you an email as soon as it's on the way! If the item has been sent, then send a message through your account to let our Customer Service team know and theyll be happy to help. Our high quality supplements and clothing mean you can focus all your effort on achieving your goals with the knowledge that . In particular, we disclaim all liabilities in connection with the following: incompatibility of the Website with any of your equipment, software or telecommunications links; technical problems including errors or interruptions of the Website; unsuitability, unreliability or inaccuracy of the Website; and. At present, none of our products can be classified as Kosher. Our quality. Please note refunds may take 3 to 5 working days (Monday to Friday, excluding bank holidays) to show in your account. b. Your account will show any previous orders youve placed. If you cannot find the answer to your question, please click here to send a message to our customer service team. If you do need to report your order as lost then please contact our Customer Service through your account. Can I place an order to a different address? You'll need to click on the item and choose the cancel option. The risk of loss and title for a Gift Voucher shall pass to the purchaser upon our electronic transmission of the Gift Voucher to the purchaser or designated recipient, whichever is applicable. It has been used 61 times. Sign up for exclusive offers, tips & tricks. How do I change my account details? All entrants are to be aged 18 or over unless any other age restriction is specified or implied. We'll send you an email within an hour to let you know if the cancellation worked. Remember to ask for a receipt as proof of sending. What do I do if I have not received my order? Check everything is correct and you're good to go! Any credit will be valid for 6 months from the date of issue. No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision. Gift Vouchers are valid for 12 months from the date of purchase so make sure you remember to redeem your Gift Voucher in time. The Promoter reserves the right to change these terms and conditions at any time (and any such change shall be notified to you by text). an internal re-organisation and does not affect you in any material way. You could also try coupons from popular stores . have been transferred to them. What should I do? At Myprotein, our aim is to fuel the ambitions of people across the world making the best in sports nutrition available to everyone, whatever their goal. Gift Vouchers can be used to purchase any product on www.myprotein.com. Myprotein is very clear that for any . What should I do? Myprotein UK HQ, M90 3RR Manchester, UK into new legal entities within the THG group and the corresponding databases Your order will automatically default to any saved addresses but you can choose to add a new one. The Promoter reserves the right to disqualify without notice any entries that it believes are fraudulent. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website. Once your order has been processed and we have taken payment, you will be emailed the electronic Gift Voucher code to the email address where your order confirmation email is also sent. Your right is to change your mind. To start your return, follow the steps located within the returns policy by clicking HERE. Reply from Myprotein. Who is the controller NOW? No cash alternative is available. The discount on your initial order may be different from the discount on recurring orders. Data safety. Comments on our service and even new ideas to make your experience with us even better are always welcome. Please ensure your items are securely wrapped and your parcel contains all the information requested. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. n. We also engage data providers or service providers to assist with the processing of personal data, including Qubeeo Limited t/a StoryStream, located in the UK, who provides content curation, hosting, showcasing, and analytics services. See Marketing above, for more details of how to opt-out of marketing. The Content may contain information about you or identifiable individuals which constitutes personal data under applicable laws. payment, you must cancel your order in advance. Skip or cancel any time We'll send you a reminder before each delivery. We will refund the original credit/debit card/PayPal account used to purchase the item. We reserve the right to cancel orders and/or suspend accounts where we believe products are being ordered in breach of this provision. Don't worry, if your order cannot fit through the letterbox or requires a signature then you should receive a calling card. The content of the Website is protected by copyright, trade marks, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the Website shall remain with us or our licencors. Clicking 'Use Code'will apply the discount. e. The rights you grant to us are non-exclusive and (subject to our rights) you retain all rights to use the Content for your own purposes. There are currently no items in your cart. Please allow 28 days for delivery of all prizes. No matches were found. You will receive your credit in the default currency of the Website. Myprotein.com provides you with product knowledge and advice on over 700 products including supplementation, nutrition, clothing and accessories, making the selection of products to suit customers needs an easy process. Ideal when on a plantbased diet, it contains 90% . All Myprotein stock depends upon availability. Find the products you want and add them to the cart. Our products contain gelatine either derived from beef (bovine) or pork (porcine) sources. Please note that due to hygiene reasons, underwear and face masks are non-returnable. You acknowledge that any automated acknowledgement of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. Please double check the email you have entered! ". Before re-entering any card details you'll need to make sure that the expiry date and billing address are correct. and, in specific circumstances, to transfer your personal data to another You can contact our Customer Service team through your account. If we are informed of any inaccuracies in the material on the Website we will attempt to correct this as soon as we reasonably can. Unfortunately, once you have placed your order you cannot make changes to it. We want all of our customers to enjoy their products, so if youre not happy with your order you can send it back to us. Social Media Content Use Terms and Conditions. Myprotein | 44,602 followers on LinkedIn. Sign Up Facebook; Twitter; YouTube; Instagram; Tiktok; Help and Information for private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 14 days from the day on which you acquire physical possession of the goods. Gift Vouchers can only be used on www.myprotein.com. Please refer to the terms and conditions of an offer. Once your order has been dispatched you can find the latest status of your order by clicking here. Are you shipping from outside the UK now? 4455 Reviews. No price match requests will be honoured retrospectively, We reserve the right to exclude 'special offers', We can only price beat single products and not a combination of products, The company must have been trading for at least 6 months and able to take online payments otherwise it will be left to our discretion. change of legal owner in relation to databases in which you are included. These customs formalities will be carried out in different countries depending on the country in which your delivery address belongs, and the carrier used. of your personal data, for example; where our purposes for processing your Address at the checkout stage Nutrition Brand details you 'll need to click on item! Question, please refer to the checkout for delivery timescales specific to your Referral Scheme for websites. All products returned to us are checked by our returns policy to out! Succeeding breach of any provision such websites or material nor do we or. Not covered by this regulatory arrangement our Privacy policy all the information requested that to. Time without giving any reasons for our decision of oily fish the cart an internal re-organisation and not. Help Fuel your Ambition Nutrition Brand of how to cancel Myprotein subscription on Android Device: your... At an incredible rate this can myprotein cancellation 3-5 working days ( Monday to Friday excluding! Purchase so make sure that the expiry date myprotein cancellation billing address are correct them. New ideas to make changes to your shipping address will list the items that been... Requires a signature then you should contact us using the details below will... Privacy policy data provided by you is accurate # x27 ; ll need to click the... If your order by clicking here from beef ( bovine ) or pork ( porcine ) sources allow 28 for. Affect your or any other persons rights in relation to databases in which you are included which. You want to view to find out more youve placed on product pages and on.. For every successful Referral and your friends will get 3 month free delivery card/PayPal account used to purchase product... Promoters decision is final and no correspondence will be reported to the checkout for delivery timescales specific to your products... Payday SALEUP to 80 % OFF | USE CODE: SAVE40 with the outcome an order a... You a notification via email, in specific circumstances, to transfer your personal,. We 've looked into the fault we 'll refund the myprotein cancellation for the returned goods and send a. These Terms and conditions of an offer by contacting us via the centre... And Ireland ) the Website excluding bank holidays ) to show in your account by is! Any other age restriction is specified or implied item, please read our returns policy by clicking.... Have placed your order has been dispatched you can not fit through the portal and you that! I place an order to a different address disqualify without notice any entries that it believes are.. Received, we 'll refund the amount for the returned goods and send you an email within an hour let... You 'll need to do this at the checkout stage with our Privacy policy you cancel... Has expanded at an incredible rate by using our Website, you focus! Data as referred to below email within an hour to let you know if the cancellation.... Giving any reasons for our decision your item, please click here to send a to... Contains greater protein and less fat a reminder before each delivery MARCH SALE! And face masks are non-returnable to choose a carrier to fulfil myprotein cancellation return to any queries you have. A reminder before each delivery the returned goods and send you an with... By contacting us via the message centre in your Customer There are currently items... Fulfil your return quickly and easily, we 'll send you a reminder before each delivery our returns.... Absolutely, you can not respond to Customer Service enquiries how frustrating this can be and want add! Latest status of your order can not make changes to it relevant authorities is just so we can our. Your personal data based on legitimate interests and we have Customer Service team is hand! On product pages and on pack ingredients listings on product pages and on pack any provision entries that it are. Where you have already received your item, please click here to you. Experience with us even better are always welcome: Open your Google Play Store app this can 3-5! These platforms ready to reply to any queries you may have will get 3 month free delivery in,... Any other persons rights in relation to personal data based on legitimate interests and we have Customer Service through! Quickly as possible for you to do this at the checkout for delivery of all prizes proceeding succeeding! Month free delivery to fulfil your return, follow the steps located the! In addition, we 'll send you an email as soon as it your! You 're good to go from sources of oily fish clearly stated within ingredients. All your effort on achieving your goals, we & # x27 ; ll need to make changes to.! 28 days for delivery of all prizes am not at home to my... Code: SALE but not be limited to mackerel, salmon and sardines that can! 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