Download the general sales terms and conditions. Resin clogs: Just like sediment build-up, resin beads flushed out of the tank can clog the system and cause water pressure loss. It's all about profit with Lowe's so AO Smith has to make a much less quality product to get the cost down to what Lowe's will pay to stock the . Troubleshooting Common Problems Water heater not heating 10 possible causes and potential solutions Learn More Featured Video 02:24 Water heater leaking Especially well water has all these hard water characteristics, we use, If you have installed a new unit, then make sure that it is. Ensure the floater is about halfway up the brine tank or at the height suggested by the water softener manufacturer. Moreover, check the brine line and the valve. The water softener faces problems in restoring its softening capacity. This tells the softner how hard to work essentially. Heres how to fix them. One other thing I would check is if the settings are correct - did the installer program the correct hardness level in it? That means their products arent built to last, and even if yours last up to ten years before needing a replacement, youll still be spending upwards of $300 every ten years. The most common reason might be the impossibility of drawing brine from the tank. AO Smith Water Softeners lack these certifications, which means youd have to independently test your homes waterwhich costs more time and money. First Things First Identify the Problem, Tools Required to Fix Water Softener Problems, Water Softener Problems, Causes, and Repair Procedures, 1. bypass is turnoff and water is flowing into water softener. If you notice the salt level in the brine tank stays the same over time, it means no salt is used. Clogged brine tank. The salt mushing is different from the salt bridging in the sense that the salt first gets dissolved but after that forms a thick layer of mud at the brine tanks bottom area. By doing this, your system will be recharged the following day or night. So, it is essential to reduce the time between the regeneration cycles. First, to fix a water softener clogged with salt, you will need a broom or a mop, a plastic container, a wet/dry vacuum and around 2 gallons of hot water. The fundamental working principle of water softening systems is to help remove Calcium (Ca+2) and Magnesium (Mg+2) ions that cause hardness of water through ion exchanging methods. If you are unable to locate a professional in your area, please contact our Customer Support for further assistance. Home appliances break daily, but a water softener repair bill could break the bank. The hard salt crust builds up at the tanks bottom that doesnt allow the salt to fall and gets dissolved into the water to form a brine. var dteNow = new Date(); Loud noises can be caused by: There are a few reasons why your water softener keeps running repeatedly. Motors can quickly fail, and since water softeners run on electricity and need a motor to function, keep in mind that they can break. Hard water isnt necessarily a health risk, however, it does create problems for your plumbing over time. If you have to fix or replace parts, remember to follow the manufacturers instructions to avoid bringing other damages to the system. After doing that, you need to begin a manual regeneration cycle to recharge the water softener. It is a process of removal whereby Sodium (Na+1) ions present in the cationic resin exchange places with the calcium and magnesium ions in the water. Use the screwdriver to unscrew the main valve and disconnect the softener from the plumbing. Manual for 1500 - 3000 models. Theres a lot of misinformation online about AO Smiths softening systems, but the systems are in fact NSF certified and easy to maintain in the long run. They do this to ensure repeat customers for a larger revenue stream. These companies evaluate each product rigorously to ensure that no harmful substances leech into your homes water during the filtration process. But before going into the troubleshooting phase, there are certain things that you need to check. One of the main causes this could happen is the build-up of salt in the brine tank. There are two common reasons why the water softener is not softening the water. Products. Faulty water softener components. Bypass mode is on. But if it is not, then you are very near to face some serious issues. In industries where the use of soft water is crucial, layers of lime residue caused by hard water can cause heat and energy losses and can also cause serious damage to your machinery and large amounts of financial loss. My grandfathers house has yellowish water that is dirty since it did not go through a water softener. This is often caused by salt bridges or sediment build-up in the water lines. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. Is there a manual bypass valve behind the water softener that is still in the bypass position? Its easy to understand this water is not good to drink, but if you have a water softener installed, perhaps youre wondering if it may be the cause of the disaster. We hope the tips above will help you repair water softener issues regardless of what brand you own. Some of the advantages of AO Smith water softeners are: The AO Smith Water Softeners fulfill their role as soft water systems and reduce scale buildup in pipes, plumbing, and appliances. What could be reason that AO smith softener is not working? Our Technical Support Group can help yousolve problems, commission your appliance or system or offer you to provide all maintenance and service of your installation as an account. Here's what you need to know: Water softeners add sodium ions to soften hard water, but their excess addition gives your water a salty taste. Put two cups of sterilizer into the brine tank, run two or three regeneration cycles, then flush your pumping. Wrong settings or a broken switch may cause an endless regeneration cycle, or they could cause errors that prolong the cycle. However, there may be other reasons as well. You should end up with about 2.5-inch of water in the tank. Water Softener Causing Low Water Pressure, Popular Water Softener Brand Problems and How to Repair Them. If any bypass valve is in the bypass position, then change its position. The GoodFor Co. 2020 | Website created by gettothevan.com. Your email address will not be published. This mass can block off the fill line in a brine tank, therefore preventing it from refilling. The correct functioning of your system depends on how well you maintain the device. Improper water level in the brine tank. So, if the reading indicates that your output water is hard, then there are two reasons for this. Further information for application of A.O. The brands main issue is too much water in the brine tank. Smith products. Replace it if necessary. Err 3 can be caused by a faulty valve, motor, or switch. If it is there, break it. Salt bridges form when the brine tank is stored in a high-humidity area, or the salt levels are too high for the tank. Use the SET button to adjust the settings. If the display is reading the wrong time, then you have to adjust it. If you have a metered unit, then it is essential to make sure that the valve is recording the water flow. Wondering what to do. In case the system is out of warranty, or if the motors not covered, the only thing you can do is buy either a new motor or a new system. Actually I sell AO Smith and if you would go to a Win company or another wholesale supply house you would get quality grade softeners and water heaters. Water softeners arent delicate, but you can prolong their lifespan with just a bit of maintenance. The AO Smith Water Softener is AO Smiths classic water softening system. The first thing to keep in mind is that when you purchase a water softener system for your home, youre making an investment that trickles down to everything you do involving the water usage in your home. Water softener stuck regeneration is triggered by: To fix this issue, check the switch first, ensure its working correctly, and then do the same with the control head and timer. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. If you need more soft water than the system can produce, you can use more salt and run longer regeneration cycles to increase your systems capacity slightly. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. AO Smith only offers a six-year warranty on its products. Why Does My Softened Water Have a Salty Taste? Debris stuck in the system is one of the most common causes of stuck regeneration, but the issue is straightforward to fix. smith below:https://youtu.be/cDkADhlbw6IA.O. When sizing your water softener, check the inlet pressure it can handle and the output pressure it promises. Another indicator the resin beads are not working correctly is by noticing floating particles in the softened water. The water softener could be disconnected from your water supply, but you will also want to check if the brine tank is connected to the water softener. var intYear = dteNow.getFullYear(); Thats why its critical that you purchase the right water softener system. (Complete Guide). All Rights Reserved. While the opening scenario sounds dreadful, the reality is that a plumbing issue can happen at any time including on holidays or in the middle of the night when youre sound asleep. If the settings of the control valve are incorrect, then it wont recharge the resin beads. AO Smith is an American manufacturer of water heater units and water treatment products. This subsequently means that there is no ion exchange, thus no softening of the hard water. Resetting the Unit. Therefore, having water hardness test kits available is always useful. Other than this, blocked brine injector or venturi, misconfigured timer, salt mushing, and control valve blockage also cause the water excess problem. Smith 35000-Grain Water Softener System. While water softening systems protect your appliances against calcareous water, they also prevent narrowing, congestion, puncturing and abrasion of your pipe fittings caused by lime. The materials used to manufacture your water softener system are incredibly important. By applying through our Technical Support Group, you can request a visit from the Service Department. If there is no salt bridge, but the system still doesnt use salt, it would be a great idea to contact your systems manufacturer and ask for troubleshooting advice. Clogs and build-ups on the components may also prevent the system from regenerating. More often than not, brown water is caused by worn-out plumbing or high amounts of dirt and sediment in the water feed. Also, it changes the taste and smell of the water. So, never forget to check that hard salt crust. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. Then the water softener adds more water to the brine tank causing it to overflow. First, the control valve is set incorrectly. But that doesnt make them worth all of your hard-earned money, and this holds true for many of the water softener systems on the market today. Register your A. O. Smith water heater. Luckily, to solve a clogged water softener, you don't need a professional. In fact, it is estimated that AO Smith Water Softener brands save 10% more water and salt than most water softeners. Many times, the incorrect plumbing of the system becomes the reason for the non-working water softener. There are two significant steps to take identifying the issue and stocking up on the required tools to fix the problems. Then, check your user manual for targeted troubleshooting. Water softeners need to run their regeneration cycles to work correctly, but sometimes they may fail for several reasons. The iron build-up in the resin tank: Another common issue is the iron build-up in the resin tank which can significantly reduce water pressure. Water Softener Makes Water Brown 4. Like Whirlpool, GE is another brand known for its high-quality appliances. If your system is particularly complicated and you dont have the technical knowledge to set it correctly, countless things could go wrong. A salt bridge is by far one of the most commonly experienced water softener problems. Obsessively engineered, simply functional - protect your home from the effects of hard water. The incorrect plumbing of the tank a professional follow the manufacturers instructions to avoid other. Common reason might be the impossibility of drawing brine from the plumbing if notice... Water softening system salt is used build-up in the brine tank, run two three! 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